Here, we’ll be answering all of the questions you could possibly have about artificial Christmas trees. Don’t see an answer to your question here? Contact us. We recognize that you’re putting your trust in Gigi Seasons when you buy a Christmas tree online, so we want to make sure you have all the information you need to succeed.
What will be included in my tree package?
Your package will include the hinged tree in three sections, a stand, and three tightening screws.
How do I make my tree look as good as the one in the picture?
Great question! Carefully separate all the branch tips. To achieve maximum fullness, tips should not touch one another. Repeat the process over the entire tree from the bottom up. Once completed, the tree should appear full and consistent. Some additional adjustments may be needed to fill any remaining gaps. The trick to a lifelike Christmas tree is truly achieving fullness with the branch tips. Follow these instructions and watch our video about setting up your own realistic, artificial Christmas tree.
What do I do if my tree is missing a part?
We’re sorry! When you buy a Christmas tree online, you should be able to trust that you get all the parts. Contact us at email@example.com if this happens to you, and our elves will get to work to correct the error.
What if my package didn’t come with instructions?
We’re sorry! You can download the instructions here.
What if I’m having trouble getting my tree apart to store it?
Use a spray lubricant and twist the pole sections in opposite directions. This may require help from another person.
How do I store my tree?
Be sure to remove all ornaments, garlands, ribbons, or any other classy Christmas decorations you may have used. Detach each section and then fold and smooth branches to make them as compact as possible. Place all tree components in a box and secure. Don’t store in a damp area or in an area where the temperature exceeds 100 degrees Fahrenheit.
What precautions should I take to make sure my tree stays safe?
Good question! Here are four tips we recommend following to keep your tree protected:
- Do not place the tree near gas or electric heaters, fireplaces, candles, or other locations that present fire hazards.
- Unplug any lights you are using with the product when leaving the area or home or when you are going to sleep.
- Keep this product away from children and pets. Do not leave children and pets alone with any electrical product.
- Do not use a damaged extension cord or plugs.
What is Proposition 65?
The State of California’s Proposition 65 requires that all products containing lead must carry a public disclosure to let consumers know of the presence of leaded material in the products they buy. This is required of any product that contains lead, even those that contain very small amounts.
How can I protect myself from lead?
Because the amount of lead in the product is so minimal, most states do not require a lead disclosure to be included on products such as artificial greens; there is, however, a small amount of lead contained in the material. If you wish to protect yourself from the lead content, the manufacturer recommends that you wear gloves and wash your hands after handling the products.
Thanks for reading, but be sure to reach out to Gigi Seasons today if you have any other questions. Whether you’re looking for puppy Christmas stockings, tree skirts for sale, designer Christmas stockings, modern Christmas ornaments, or you’re looking to buy a Christmas tree online, we have what you need. Celebrate in style this year with Gigi Seasons.