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HELPFUL IDEAS & FREQUENTLY ASKED QUESTIONS

CHRISTMAS TREES

What will be included in my tree package?

Your package will include the Hinged Tree in three sections, a stand & three tightening screws.

How do I make my tree look as good as the one in the picture?

Carefully separate all the branch tips. To achieve maximum fullness, tips should not touch one another. Repeat the process over the entire tree from the bottom up. Once completed, the tree should appear full and consistent (Some additional adjustments may needed to fill any remaining gaps).

What do I do if my tree is missing a part?

Contact us at support@gigiseasons.com

What if my package didn’t come with instructions?

Use the following link to download instructions Download Instructions

What if I’m having trouble getting my tree apart to store it?

Use a spray lubricant and twist the pole sections in opposite directions. This may require help from another person.

How do I store my tree?

Be sure to remove all ornaments and garland. Detach each section and fold and smooth branches to make them as compact as possible. Place in box and secure. Don’t store in a damp area or in an area where the temperature exceeds 100 F.

What precautions should I take to make sure my tree stays safe?

1) Do not place the tree near gas or electric heaters, fireplaces, candles or other locations that present fire hazards.

2) Unplug any lights you are using with the product when leaving the area, home or going to sleep.

3) Keep this product away from children and pets. Do not leave children and pets alone with any electrical product.

4) Do not use a damaged extension cord or plugs.

What is Proposition 65?

The State of California’s Proposition 65 requires that all products containing lead must carry a public disclosure to let consumers know of the presence of leaded material in the products they buy. This is required of any product that contains lead, even those that contain very small amounts.

How can I protect myself from lead?

Because the amount of lead in the product is so minimal, most states do not require a lead disclosure to be included on products such as artificial greens, but there is a small amount of lead contained in the material. If you wish to protect yourself from the lead content, the manufacturer recommends that you wear gloves and wash your hands after handling the products.

Garlands

What will be included in my package?

You package should include the Pre-lit garland and replacement fuses and light bulbs. Batteries are not included.

How do I make my Pre-lit garland look as good as the one in the picture?

Place garland on a flat surface and unfold to its full length. With garland facing upward, start at one end of garland and begin to separate all branch tips. To achieve maximum fullness, tips should not touch one another. Repeat the process over the entire length of the garland. Once completed, garland should appear full and consistent (Some additional adjustments may need to be made to fill any remaining gaps).

What do I do if my Pre-lit garland fails to light?

Check or do the following things:

• Check the batteries, make they are all still live.
• Be sure that all plugs are securely connected.
• Locate problem bulbs or loose bulbs, and push them back into their sockets.
• Check for any missing or broken bulbs and replace. Use replacement bulbs supplied with your garland or a 2.5-volt replacement bulb.

If my wreath plugs in what kind of extension cord should I use?

A 5 amp or above rated extension cord.

Can I leave my Pre-lit garland on overnight or when I am away?

Do not leave lighted garlands on for extended hours or leave them unattended. Always be present during operation.

Can I decorate my Pre-lit garland?

You may decorate the garland with ornaments. All ornaments and materials should be non-metallic and flame retardant.

Can I use my Pre-lit garland outside?

Check your packaging. Depending on the model you have purchased you may be able to use the product outdoors. Consult your original box label for information about indoor or outdoor use. If it states indoor use- do not use it outside.

Can I add lights to my Pre-lit garland or use blinking lights?

No, the lights that come with the garland are thoroughly tested for safety by the manufacturer and should never be replaced with non-standard
parts. In addition, your safety should not be compromised by using non-standard lights.

I am missing a part. How do I obtain replacement parts?

Contact us at support@gigiseasons.com

I am missing the instructions. How do I obtain instructions?

Use the following link to Download Instructions

How do I store my Pre-lit garland?

Take the following steps to properly store your garland for future use:

• Remove any ornaments or decorations.
• Remove batteries
• Fold and smooth branch tips to assist in re-packaging.
• Place in the box and secure. Do not store in a damp area, or in an area where the temperature exceeds 100 F.

What kind of safety precautions will I take with my Pre-lit garland?

Observe the following preventative measures to have a safe holiday season:

• Do not place artificial greens or electrical products near gas or electric heaters, fireplaces, candles or other locations where fire
hazards are present.
• Do not use sharp hooks, nails or wire to secure the electrical parts of this product.
• Turn off the product when leaving the area, home or going to sleep.
• Keep this product away from children and pets. This is an electrical unit and is not a toy. Do not leave children and pets alone with
any electrical product.
• Do not use the garland outdoors unless directed.
• Do not use the garland near water.
• Do not use a high voltage converter.
• Keep cords away from heated surfaces.
• If product plugs in do not use a damaged extension cord or plug.

What is Proposition 65?

The State of California’s Proposition 65 requires that all products containing lead must carry a public disclosure to inform consumers of the presence of leaded material in the products they buy. This is required of any product that contains lead, even those that contain very small amounts.

How do I protect myself from lead exposure?

Because the amount of lead in the product is so minimal, most states do not require a lead disclosure to be included on products such as artificial greens, but there is a small amount of lead contained in the material. If you wish to protect yourself from the lead content, the manufacturer recommends that you wear gloves and wash your hands after handling the products.

Wreaths

What will be included in my package?

Your package will include the Pre-lit wreath with replacement fuses and light bulbs. Batteries are not included.

How do I make my Pre-lit wreath look as good as the one in the picture?

Place the wreath on a flat surface. With wreath facing upward, separate all branch tips. To achieve maximum fullness, tips should not touch one another. Repeat the process over the entire wreath. Once completed, wreath should appear full and consistent (Some additional adjustments may be needed to fill any remaining gaps).

Can I decorate my Pre-lit wreath?

You may decorate the Pre-lit wreath with lightweight ornaments because the wreath branches are not strong enough to support weighted objects. All ornaments and materials should be non-metallic and flame retardant.

Can I use my Pre-lit wreath outside?

Check your packaging. Depending on the model you have purchased you may be able to use the product outdoors. Consult your original box label for information about indoor or outdoor use. If it states indoor use, do not use it outside.

What do I do if my Pre-lit wreath fails to light?

Check or do the following things:

• Check the batteries, make sure they are all still live
• Be sure that all plugs are securely connected..
• Locate problem bulbs or loose bulbs, and push them back into their sockets.
• Check for any missing or broken bulbs and replace. Use replacement bulbs supplied with your wreath or a 2.5-volt replacement bulb.

Can I add lights to my Pre-lit wreath or use blinking lights?

No, the lights that come with the wreath are thoroughly tested for safety by the manufacturer and should never be replaced with non-standard parts. In addition, your safety should not be compromised by using non-standard lights.

If my wreath plugs in what kind of extension cord should I use?

A 5 amp or above rated extension cord.

Can I leave my Pre-lit wreath overnight or when I am away?

It is not recommended to leave Pre-lit wreaths on for extended hours or leave it unattended. Always be present during operation.

How do I store my Pre-lit wreath?

Take the following steps to properly store your wreath for future use:

• Remove any ornaments or decorations.
• Remove batteries
• Fold and smooth branch tips to assist in re-packaging.
• Place in box and secure. Do not store in a damp area or in an area where the temperature exceeds 100 F.

I am missing a part. How do I obtain replacement parts?

Contact us at support@gigiseasons.com

What kind of safety precautions do I take with my Pre-lit wreath?

Observe the following preventative measures to have a safe holiday season:

• Do not place artificial greens or electrical products near gas or electric heaters, fireplaces, candles or other locations where fire
hazzards are presented.
• Do not use sharp hooks, nails or wire to secure the electrical parts of this product.
• Turn off the product when leaving the area, home or going to sleep.
• Keep this product away from children and pets. This is an electrical unit and is not a toy. Do not leave children and pets alone with
any electrical product.
• Do not use the Pre-lit wreath outdoors unless directed.
• Do not use near water.
• Do not use a high voltage converter.
• Keep cords away from heated surfaces.

What is Proposition 65?

The State of California’s Proposition 65 requires that all products containing lead must carry a public disclosure to inform consumers of the presence of leaded material in the products they buy. This is required of any product that contains lead, even those that contain very small amounts.

How do I protect myself from lead exposure?

Because the amount of lead in the product is so minimal, most states do not require a lead disclosure to be included on products such as artificial greens, but there is a small amount of lead contained in the material. If you wish to protect yourself from the lead content, the manufacturer recommends that you wear gloves and wash your hands after handling the products

 Setting Up Your One-Click Room

How do I set up my one-click whole room decor?

First, we recommend putting on some favorite tunes, music makes everything better. Then whip up some eggnog. Here's one of our favorite recipes.

Next, we recommend starting with the tree. Your Gigi tree is super simple to set up. See the accompanying video.

Here’s a trick we learned: once you have the stand in place, place your tree skirt over it, it’s easier to get the skirt around the tree without the three there. You may want to keep it bunched up around the stand to keep it clean while you’re working on the setup.

Once it’s all fluffed and lit, take a break from the tree and hang the stockings, this always goes better when there’s a fire going. Now it’s time for ornaments.

 Decorating Your Tree

What’s a good way to put up ornaments?

We recommend starting with the garland or ribbon. There are many different ways to use garland, everyone has a favorite, here are a few.

Once the garland is on lay the ornaments out and group them according to size and color. Find the bag of hooks and spread them out across a flat surface. Now imagine you’re a painter creating a mosaic. Vary lights and darks, shiny and matte finishes. We recommend using the larger sized balls on the bottom and smaller ones toward the top. Vary color and texture and be sure to use the outside AND inside tips.

Don’t be afraid to fill the tree sparingly at first, the stand back and fill in where needed. Once your tree is decorated, spread out the skirt and
admire your work!